Shipping

Delivery locations

‍Inaddition to Germany, we regularly deliver to Belgium, the Netherlands, Luxembourg, Italy, Spain, Austria, Switzerland and the UK. If you would like to have our products delivered to another location, please contact us for details.

Delivery time

Depending on the country of destination the delivery times are 2-3 weeks (DACH) and 3-5 weeks (Rest of Europe) for the SOLO telephone box and 4-8 weeks for the QUATTRO and the QUATTROdesk box. In case of pre- or down-payment the delivery time starts from receipt of payment.

Shipping process SOLO

We deliver directly to your office in cooperation with forwarding agents. Our two-man teams ensure that the telephone boxes are brought to where they are to be set up - provided all paths are clear and the destination is accessible. If you have booked a set-up service, the delivery team will also be responsible for the set-up. If your order also includes QUATTROs, please refer to the information on QUATTROs (see below).

We do not deliver to packing stations. A pickup of the goods is an irregular service that can be arranged in exceptional cases.

Shipping process QUATTRO and QUATTROdesk

We deliver in partnership with carriers and forwarders directly to your office. Delivery and assembly of the QUATTRO booth is always done by two different teams. They are scheduled to arrive at the same time to make sure the assembly team unloads the truck on time and proceeds with the carrying and set-up. Given all ways are spacious and free it takes them about 4 hrs.

We do not deliver to packing stations. A pickup of the goods is unfortunately not possible.

Move

In case you are moving offices or are simply re-arranging the place, we are happy to support you with sending an assembly team to move your QUATTRO. Moving a SOLO can be done by any team (inhouse or external) - we can surely supply you with the assembly instructions if needed.